Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via GLS and DHL Express Worldwide with tracking and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

DELYVERY TYPE AND COSTS

We offer you the following shipping options:

GLS - Europe

COST and TRANSIT TIME:

 

PRODUCT

 

 

 

Euro

Euro

Business

Business

Parcel

Small

 

Parcel

Zone/ (/package)

< 2 kg

< 5 kg

< 10 kg

< 20 kg

< 30 kg

< 50 kg

Zone I

8,04

9,18

9,66

10,14

11,47

13,19

Zone II

9,94

10,71

11,09

11,47

13,39

14,54

Zone III

11,85

12,62

13,77

14,92

16,45

18,17

Zone IV

15,30

16,26

17,31

18,36

20,08

22,38

Zone V

17,20

17,56

19,54

21,52

24,46

33,98

Zone VI

24,02

24,58

24,98

25,77

26,49

37,80

Croatia

7,45

7,54

7,99

8,66

9,49

12,13

Serbia

27,82

29,56

31,47

33,38

36,51

40,69

 

 

TRANSIT TIME*

 

Zone

Country (expected transit time)

Zone I

Austria(1), Germany(1-3), Luxemburg(2-3), Nederland(2-3) Belgium(2-3)

Zone II

Italy(1-3), Denmark(2-3)

Zone III

Hungary(1-2), France(2-3), Poland(2-3), Czech Republic(2), Slovakia(1-2), GBR(2-3), Lithuania(4-5)

Zone IV

Romania(2-3),Spain(3-5), Sweden(2-4), Estonia(3-4), Latvia(3-5), Finland(4-6);

Zone V

Portugal(3-5), Switzerland(2-4)**, Greece(3-4), Ireland(3-5), Turkey(6)**

Zone VI

Bulgaria(3), Norway(4)**

Croatia and Serbia

Croatia(1-4), Serbia(3-4) **

 

Average TRANSIT TIME for Europe is 1-3 days!

 

DELIVERY ATTEMPTS:

 

There will be two attempts to deliver the package to you. After first attempt GLS will inform you that you can also pick your parcel in GLS Parcel Shop - OMV petrol station at any time within the next 5 working days. It will only be sent there with your permission. If no one was present to receive it both times or picked it up at the parcel shop, the package will be sent back to us. However, you can inform GLS Slovenia about an alternative address (e.g. Workplace, Relatives and Neighbors).

PACKET TRACKING:

You can track the whereabouts of your packet at any time with packet tracking. You’ll receive your packet number and the appropriate link via email. However, you can also find it under “My Account” with the corresponding order.

 

DHL – Worldwide

 

COST and TRANSIT TIME:

 

 

 

 

Time Definite

Day Definite

 

 

 

 

Company name:

WANDER, d.o.o., Ljubljana

 

 

 

 

 

Price list expires:

31/12/2015         

 

 

 

 

 

 

 

 

 

 

DHL EXPRESS WORLDWIDE

 

 

 

 

 

 

 

Files up to 2 kg

 

 

 

 

 

 

 

 

 

 

Weight in kg

Zone  1

Zone  2

Zone 3

Zone  4

Zone  5

Zone  6

Zone  7

Zone  8

Zone  9

0,5

13,18

15,26

17,02

17,96

19,31

21,49

22,11

23,87

26,26

1

15,67

17,75

19,51

20,66

23,15

25,33

25,95

27,81

30,83

1,5

18,16

20,24

22,00

23,88

26,99

29,27

29,79

31,75

35,50

2

20,65

22,73

24,49

27,10

30,83

33,21

33,63

35,69

40,17

 

 

 

 

 

 

 

 

 

 

DHL EXPRESS WORLDWIDE

 

 

 

 

 

 

 

 

 

Packages and files < 2.5 kg

 

 

 

 

 

 

 

 

 

 

Weight in kg

Zone 1

Zone  2

Zone  3

Zone  4

Zone  5

Zone  6

Zone  7

Zone  8

Zone  9

0,5

13,18

15,26

17,02

18,89

21,80

23,56

23,87

26,16

28,75

1

15,67

17,75

19,51

21,59

25,64

27,40

27,71

30,10

33,32

1,5

18,16

20,24

22,00

24,81

29,48

31,34

31,55

34,04

37,99

2

20,65

22,73

24,49

28,03

33,32

35,28

35,39

37,98

42,66

2,5

23,14

25,22

26,98

30,52

37,16

39,12

39,33

42,03

47,75

3

25,63

28,33

30,20

33,01

41,00

42,96

43,38

46,08

54,19

3,5

28,12

31,44

33,42

35,50

44,84

46,80

47,43

50,13

60,63

4

30,61

34,55

36,64

37,99

48,68

50,64

51,48

54,18

67,07

4,5

33,10

37,66

39,86

40,48

52,52

54,48

55,53

58,23

73,51

5

35,59

40,77

43,08

42,97

56,36

58,32

59,58

62,28

79,95

5,5

37,15

42,53

45,16

45,46

59,47

61,54

63,01

66,95

87,11

6

38,71

44,29

47,24

47,95

62,58

64,76

66,44

71,62

94,27

6,5

40,27

46,05

49,32

50,44

65,69

67,98

69,87

76,29

101,43

7

41,83

47,81

51,40

52,93

68,80

71,20

73,30

80,96

108,59

7,5

43,39

49,57

53,48

55,42

71,91

74,42

76,73

85,63

115,75

8

44,95

51,33

55,56

57,91

75,02

77,64

80,16

90,30

122,91

8,5

46,51

53,09

57,64

60,40

78,13

80,86

83,59

94,97

130,07

9

48,07

54,85

59,72

62,89

81,24

84,08

87,02

99,64

137,23

9,5

49,63

56,61

61,80

65,38

84,35

87,30

90,45

104,31

144,39

10

51,19

58,37

63,88

67,87

87,46

90,52

93,88

108,98

151,55

11

55,75

62,93

68,44

73,27

95,14

98,40

103,02

120,40

166,09

12

60,31

67,49

73,00

78,67

102,82

106,28

112,16

131,82

180,63

13

64,87

72,05

77,56

84,07

110,50

114,16

121,30

143,24

195,17

14

69,43

76,61

82,12

89,47

118,18

122,04

130,44

154,66

209,71

15

73,99

81,17

86,68

94,87

125,86

129,92

139,58

166,08

224,25

16

78,55

85,73

91,24

100,27

133,54

137,80

148,72

177,50

238,79

17

83,11

90,29

95,80

105,67

141,22

145,68

157,86

188,92

253,33

18

87,67

94,85

100,36

111,07

148,90

153,56

167,00

200,34

267,87

19

92,23

99,41

104,92

116,47

156,58

161,44

176,14

211,76

282,41

20

96,79

103,97

109,48

121,87

164,26

169,32

185,28

223,18

296,95

21

102,19

109,17

114,88

128,31

173,18

177,62

194,62

234,18

311,69

22

107,59

114,37

120,28

134,75

182,10

185,92

203,96

245,18

326,43

23

112,99

119,57

125,68

141,19

191,02

194,22

213,30

256,18

341,17

24

118,39

124,77

131,08

147,63

199,94

202,52

222,64

267,18

355,91

25

123,79

129,97

136,48

154,07

208,86

210,82

231,98

278,18

370,65

26

129,19

135,17

141,88

160,51

217,78

219,12

241,32

289,18

385,39

27

134,59

140,37

147,28

166,95

226,70

227,42

250,66

300,18

400,13

28

139,99

145,57

152,68

173,39

235,62

235,72

260,00

311,18

414,87

29

145,39

150,77

158,08

179,83

244,54

244,02

269,34

322,18

429,61

30

150,79

155,97

163,48

186,27

253,46

252,32

278,68

333,18

444,35

35

175,69

181,97

190,48

217,37

293,96

293,82

325,38

389,28

518,05

40

200,59

207,97

217,48

248,47

334,46

335,32

372,08

445,38

591,75

45

225,49

233,97

244,48

279,57

374,96

376,82

418,78

501,48

665,45

50

250,39

259,97

271,48

310,67

415,46

418,32

465,48

557,58

739,15

55

275,29

285,97

298,48

341,77

455,96

459,82

512,18

613,68

812,85

60

300,19

311,97

325,48

372,87

496,46

501,32

558,88

669,78

886,55

65

325,09

337,97

352,48

403,97

536,96

542,82

605,58

725,88

960,25

70

349,99

363,97

379,48

435,07

577,46

584,32

652,28

781,98

1033,95

Prices for additional 0,5kg above:

 

 

 

 

 

 

 

 

 

10 kg

2,28

2,28

2,28

2,70

3,84

3,94

4,57

5,71

7,27

20 kg

2,70

2,60

2,70

3,22

4,46

4,15

4,67

5,50

7,37

30 kg

2,49

2,60

2,70

3,11

4,05

4,15

4,67

5,61

7,37

70 kg

2,60

2,70

2,91

3,32

4,26

4,26

4,77

5,71

7,47

300 kg

4,15

4,15

4,15

4,77

5,40

6,54

7,79

8,93

10,17

Prices are calculated for every 0,5 kg, for example: if the package weights 20,6 kg check the price for 21 kg.

All the prices are in €. DDV, extra payment for fuel and other additional payment aren't included in the price list.

 

 

Time Definite – Price Zone and Transit Time 2015

 

 

 

Country

Zone

Day

 

Country

Zone

Day

 

Country

Zone

Day

 

 

Afghanistan

9

3-6

 

Honduras

9

2

 

Niger

9

3

Albanija

4

1

Hong Kong

8

2

Nigerija

9

2-3

Alžirija

8

1-2

Hrvaška

1

1

Nikaragva

9

2

Ameriška  Samoa

9

5

Indija

8

2-3

Niue

9

5

Andora

5

2

Indonezija

8

2-4

Nizozemska

2

1

Angola•

9

4-5

Irak•

9

4-8

Nizozemski Antili

9

3-4

Angvila

9

3

Iran

8

3-4

Norveška

5

1

Antigva

9

3

Irska

3

1-2

Nova Kaledonija

9

5

Argentina

9

2-3

Islandija

5

1

Nova Zelandija

9

3-4

Armenija

7

2

Italija

1

1-2

Oman

8

2-3

Aruba

9

3

Izrael

8

1-4

Pakistan

8

2-3

Avstralija

8

3-5

Jamajka

9

2

Palau

9

5

Avstrija

1

1

Japonska

8

2-3

Panama

9

2

Azerbajdžan

7

2

Jemen

8

3

Papua N.Gvineja

9

4

Bahami

9

2

Jersey

5

3

Paragvaj

9

2

Bahrain

8

2

Jordanija

9

2-3

Peru

9

2-3

Bangladeš

9

3

Južni Sudan

9

4

Poljska

3

1

Barbados

9

2

Južnoafriška rep. (JAR)

9

2-4

Portoriko

9

2

Belgija

2

1

Kajmanski otoki

9

2

Portugalska

3

1

Belize

9

3

Kambodža

9

2

Reunion

9

3

Belorusija

7

2

Kamerun

9

2-3

Romunija

3

1

Benin

9

2

Kanada

6

2-3

Ruanda

9

3

Bermudi

9

2

Kanarski otoki

5

2

Rusija

7

1-4

Bocvana

9

3-4

Katar

9

2-3

Salomonovo otočje

9

5

Bolgarija

3

1

Kazahstan

7

2-4

San Marino

1

1

Bolivija

9

3-4

Kenija

9

2

Sao Tome in Principe•

9

3

Bonaire

9

3

Kirgizistan

7

3

Savdska Arabija

9

2-3

Bosna in Hercegovina

4

1-2

Kiribati

9

5

Sejšeli•

9

3

Brazilija

9

3-5

Kitajska

8

2-4

Senegal

9

2

Brunej

8

3

Kolumbija

9

2-3

Sierra Leone

9

2

Burkina Faso

9

3

Komori•

9

5

Singapur

8

2

Burundi

9

3

Kongo

9

2

Sirija

8

3-4

Butan

9

4

Kongo, DR

9

2-3

Slonokoščena obala

9

3

Čad

9

4

Koreja, DLR•

8

4

Slovaška

2

1

CAR

9

4

Koreja, rep.

8

2-3

Somalija•

9

4

Češka rep.

2

1

Kosovo

4

2

Somaliland• (Sev. Somalija)

9

4

Čile

9

2-3

Kostarika

9

2

Španija

3

1

Ciper

3

2

Kuba

9

4

Srbija

4

1

Cookovi otoki

9

4

Kuvajt

8

2

Šrilanka

9

2

Črna Gora

4

2

Laos

9

3

ST. Eustatius

9

3

Curacao

9

2

Latvija

3

1

St. Kitts

9

3

Danska

3

1

Lesoto

9

3

St. Vincent

9

3

Deviški otoki (VB)

9

3

Libanon

8

2

Sudan

9

3

Deviški otoki (ZDA)

9

3

Liberija•

9

2

Surinam

9

4

Dominika

9

3

Libija

8

7

St. Barthelemy

9

3

Dominikanska rep.

9

3-4

Liechtenstein

5

1

St. Lucija

9

3

Džibuti

9

3

Litva

3

1

St. Maarten

9

3

Egipt

8

2-3

Luksemburg

2

1

Svazi

9

3

Ekvador

9

2-3

Macao

8

2

Švedska

3

1

Ekvatorialna Gvineja

9

3

Madagaskar

9

3

Sveta Helena

9

3

El Salvador

9

2

Madžarska

1

1

Švica

5

1

Eritreja

9

3

Makedonija

4

1

Tadžikistan

7

3

Estonija

3

1

Malawi

9

3

Tahiti

9

3

Etiopija

9

2

Maldivi

9

4

Tajska

8

2-3

Falklandski otoki•

9

6

Malezija

8

2-3

Tajvan

8

2

Farski otoki•

8

2

Mali

9

2

Tanzanija

9

2-3

Fidži

9

4

Malta

3

2

Togo

9

2

Filipini

8

2

Mariansko otočje

9

4

Tonga

9

5

Finska

3

1-2

Maroko

8

1-2

Trinidad in Tobago

9

2

Fr. Gvajana

9

2

Maršalski otoki

9

6

Tunizija•

8

2

Francija

2

1

Martinik

9

2

Turčija

5

1-2

Gabon

9

2

Mavretanija

9

1

Turks in Caicos otočje

9

3

Gambija

9

3

Mavricius

9

2

Tuvalu

9

5

Gana

9

2-3

Mayotte

9

4

Uganda

9

2-3

Gibraltar

5

2

Mehika

6

2

Ukrajina

7

1-2

Grčija

3

1

Mikronezija, Združene države

9

6

Urugvaj

9

2

Grenada

9

3

Moldavija

7

2

Uzbekistan

7

3

Grenlandija•

9

2

Monako

2

1

Vanuatu

9

5

Gruzija

7

2

Mongolija

8

3

Velika Britanija

2

1

Guam

9

4

Montserrat

9

3

Venezuela

9

2-3

Guernsey

5

2

Mozambik

9

3-4

Vietnam

9

2

Gvadeloupe

9

2

Myanmar (Burma)

9

2

Vzhodni Timor

8

4

Gvajana (VB)

9

3

Namibija

9

3-4

Zahodna Samoa

9

3

Gvatemala

9

2

Nauru

9

5

Zambija

9

3-4

Gvineja, rep.

9

2

Nemčija

1

1

Združene države Amerike

6

1-3

Gvineja-Bissau

9

4

Nepal

9

3

Združeni arab. emirati

9

2

Haiti

9

3

Nevis

9

3

Zelenortski otoki

9

3

• = uvozna storitev IMPORT EXPRESS ni na voljo

Zimbabve

9

3-4

 

 

Average TRANSIT TIME for Europe is 2-4 days!

DELIVERY ATTEMPTS:

Package cannot be delivered to a person’s mailbox. It must be accepted by an actual person. The package is delivered to the recipient address, which doesn’t need to be a home address. After first attempt DHL will inform you that you can also pick your parcel in DHL Parcel Shop - at any time within the next 5 working days. It will only be sent there with your permission. If no one was present to receive it both times or picked it up at the parcel shop, the package will be sent back to us. However, you can inform DHL Slovenia about an alternative address (e.g. Workplace, Relatives and Neighbors). 

PACKET TRACKING: 

You can track the whereabouts of your packet at any time with packet tracking. You’ll receive your packet number and the appropriate link via email. However, you can also find it under “My Account” with the corresponding order. 

 

 


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